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Job Details - Motorcycle Sales
Job Data:

Job Title:Sales
Department: Sales
Supervisor: Sales Manager
Pay Class / FLSA Status: Salaried / Non-Exempt

Summary Description:

Provide prompt, dependable, high quality, vehicle sales to customers by using current pro-active feature benefit sales techniques.

Key Results Areas:

  • Sales Department Operations
  • Customer Service

    Sales Department Operations
    1) Sales Department

  • Attain new and used sales quotas as assigned by the sales manager.
  • Use floor time effectively to meet customer needs & solicit sales of all products.
  • Present the features of all products to customers along with their benefits.
  • Show each customer advantages of products over competing brands.
  • Maintain the computerized inventory control system along with net profit objectives which eliminate the possibility of "lower than anticipated" profits.
  • Cross sell additional parts, accessories, H.O.G. memberships, F&I products, Warranties & service contracts etc. with all new and used vehicles.
  • Maintain profit margin objective for all vehicle sales.
  • Follow procedures to ensure timely and proper completion of all paperwork.
  • Follow procedures for quick and efficient handling of warranty items, including tagging and proper storage of these items.
  • Introduce new customers to the service department and their personnel.· 2) Customer Service
  • Greet customers immediately, in a courteous and friendly manner.
  • Handle telephone transactions quickly, and courteously.
  • Ensure customers are properly qualified for needs, wants, and ability to buy.
  • Practice a feature/benefit selling methodology so that all customers receive consistent treatment when doing business.
  • Use a common and consistent quotation methodology for vehicle sales, trade-ins and purchases.
  • Conduct a road test, and pre-delivery inspection prior to delivery to customer.
  • Ensure the delivery to customer is an "EVENT" which endears the customer to the dealership.
  • Contact customers using mailing lists, tickler files & personal follow-up to encourage additional sales and ensure customer satisfaction.
  • Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to "Make Things Right".
  • Attend training sessions to keep current with sales techniques and sales department issues.· 3) Other Duties - As Assigned
    Supervisory Responsibilities: - None

    Commitments:

  • Treat all employees and customers fairly, courteously, and with dignity.
  • Model superior customer service behavior for all sales personnel by maintaining positive relationships with customers, employees GM and owner(s).
  • Remain current with all Sales department training available by reviewing ProSell & P.A.C.E. tapes and attending seminars, workshops, and other related training programs assigned by the Sales Manager.
  • Be prompt and available for flexible scheduling.
  • Be honest and fair in all business dealings.
  • Meet or exceed sales quotas on a regular basis.
  • Continually learn more about the products and services you sell. Stay current on motorcycle trends and selling features.

    Qualifications & Job Requirements:

  • Must have an approachable, likable personality.
  • Excellent communication Skills and demonstrated "closing skills".
  • Knowledge and experience with sales of Harley-Davidson® motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.

    Physical Demands:

  • The noise level in the work environment is occasionally loud.
  • Occasionally requires the ability to balance and push an 600+ lb. motorcycle.
  • Sales persons spend the majority of the day on their feet, demonstrating products.

    Working Conditions:

  • Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
  • Occasionally, exposed to exhaust fumes or other airborne particles.

    • We offer a highly competitive benefits package and the opportunity for career growth and advancement.

    Come Join Our Team and become an integral part of one of the very finest organizations and dealerships of its kind.

    Contact:

    For those interested, you can print our two-page application and fax, mail or bring it to the store.

  • Employment Application Page 1
  • Employment Application Page 2

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    Wild Fire Harley-Davidson offers the Rider's Edge® Learn-to-Ride Motorcycle School. Prepare for your M-Class License with Wild Fire in 2 nights and 2 days. Click HERE to learn more about our Motorcycle Class.

    Wild Fire is the Chicagoland Premier Motorcycle Rental Dealership. We offer a full line of Harley-Davidson® Motorcycles in our rental fleet. Click HERE to visit our Motorcycle Rental page. So if you live in the Chicago area, or are just visiting. Give us a call and rent a Harley® bike today!
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